HOUSTON (July 19, 2007) - WhiteFence, the nation's leading online comparison-shopping marketplace for residential home services, today announced a strategic alliance with NSTAR, the utility company that delivers electricity and natural gas to 1.4 million customers in Massachusetts. Under the agreement, WhiteFence plans to develop and power an online move center that will enable NSTAR customers to set up other services like phone and cable when they establish their electric and gas accounts.
Online move centers developed by WhiteFence allow NSTAR and other energy companies to increase customer satisfaction by providing consumers with easy, 24-hour access to a website where they can connect all their utilities at once. Helping customers to help themselves also improves site usability. The new NSTAR Online Move Center can be viewed at: www.WhiteFence.com/utilities/nstar
"We are excited to provide our move center capabilities to an electric and gas delivery company as well-respected as NSTAR," said Eric Danziger, CEO of WhiteFence. "The WhiteFence-powered move center provides a great way for utility companies to enhance customer convenience."
"Our new WhiteFence-powered move center will offer customers who are moving one-stop convenience when it comes to getting set up in their new home," said Penni McLean-Conner, NSTAR's Vice President of Customer Care. "Delivering great customer service is crucial to us and our new partnership with WhiteFence is a key component in that."
Other move centers powered by WhiteFence include:
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